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Frequently Asked Questions | Essay Writing Service - TurninPaper

How is the price calculated?

Our prices are average on the market. There are several factors that have the impact on the price. Basically, it is the number of pages/words you intend to order, the urgency, academic level and the type of the writer wanted. Our order prices start at just $10/page, which is a very attractive price for the paper written from scratch. It is important to understand that the higher level you order, the more proficient the language and complexity of the order will be. If you are a college student and you have a difficulty with your assignment, you can order a college paper starting at just $15/page. This price includes the unlimited number of free revision, 24/7 customer support service, a guaranteed quality and originality of your paper. The prices for Masters level are a little bit higher, however, this is mainly because of the writer’s proficiency, as for the type of paper like that, it is important to hire a top professional writer in order to provide you the best quality service. To check our prices please visit Prices page.

How can I receive my paper?

After our writer finishes the paper, you receive an email notification. Follow the link or login to your personal page on our website and go to your Order in Progress page. There, you will find your order at Done status. At this stage, you can check the preview of the paper. It cannot be printed yet but you can go through the content. If there are some changes should be done to your paper, you can set order for a revision and ask your writer to make changes if it doesn't contradict with your initial instructions. If you like the paper, you approve it on your Personal page with “approve” button. Wait for a minute while our support team uploads the final paper of your order - it will appear in your files. Download your printable version of the paper. You still have 14 days to set the order on revision status if any amendments are required.

Is it possible to know the writer who is working on my order? Can I contact them?

Certainly, you can contact the writer. You are welcome to communicate with your assigned writer in our message section on your personal page and keep up with additional information and follow up the progress.

Will I get my money back if I don’t like the paper?

Our company aspires to maintain full customer satisfaction, however, if you encounter any problems with your paper, either because of the content or quality, you can request and receive 100% money back with accordance to our Money Back Guarantee. All you need is to contact our support team and state the reason for a refund. You can also request a partial refund if you are not satisfied to some extent. Our dispute department will investigate the case thoroughly and make a decision within next 14 days. For more information, please visit our Money Back Guarantee page.

How can I request a refund?

In case you want to get a refund, please contact our support team via messages or by phone. You can request a full or refund. You should indicate your refund request reason. Our dispute department will investigate the case scrupulously and make a decision within next 14 days. For more information, please visit our Money Back Guarantee page.

Do you charge for revision requests?

As soon as your revision requests don’t contradict with your initial instructions, we don’t charge you. Moreover, you can ask us for an unlimited quantity of revisions until you fully satisfied with your paper up to 14 days from your final paper deadline. For more information, please visit our Revision Policy page for more information.

How will I get a printable version of my paper?

After you receive notification that your order is completed, download your preview version in Files in your personal cabinet. After you check the preview, approve the order. Just in a couple of minutes, our support team will upload the final version of the paper. You can download it as many times as you want. Remember that all you approved orders come to Order history page. All you orders are stored there and if you need to download it once again, you can always find them.

How do your know that the paper is original?

Each order in TurnInPaper is written from scratch. We work with professional writers who are aware that plagiarism is unacceptable. Our writers are experienced to convey their own knowledge and ideas into words on paper. Whenever our writer resorts to scientific articles to support their ideas with any external sources, everything is properly cited. We utterly prosecute plagiarism and before sending completed paper to you, we thoroughly check every page by a plagiarism detector. Therefore, we guarantee that all our papers are original.

Where are you located?

Our company is based in the UK, in London. We have support team located both in the USA and Ukraine. Our writers are from the UK, the USA and EU countries.

Can I feel safe when key in my personal details?

Our website predetermines safety of your personal information. Feel safe while surfing our website, as we don’t collect any of the personally-identifying information from you unless you affirmatively agree to provide us with such information when placing an order with us. We ask you your first name, phone, email and billing address and use this information for only one purpose - to contact you while working on your order. We don’t disclose your information to any third parties.

Can I ask for a draft before I get the whole paper?

All our papers are written from scratch, therefore a writer starts working on your project as soon as you submit the instructions. Nevertheless, you are welcome to ask the writer to send you a preview of the partly completed order or page.

I need to edit or rewrite my draft. How can I place an order for editing?

If you need your order to be rewritten or edited, please contact our support team in chat. We will send you instructions how to place the order and adjust the price for editing or rewriting services.

Is My Paper Original?

The paper you receive from our service is 100% original and plagiarism-free. We stand very strong about providing our customers only with an original and well-researched writing content. You may read more about our Plagiarism-free policy, by following this link